Student Accounts Contact Information
Phone: (716) 827- 2427
Email: StudentAccounts@Trocaire.edu
Financial Liability
Students become liable for all charges of tuition and fees upon registration. Completion of the Trocaire Financial Liability Agreement is required at that time to affirm understating of financial obligation to pay all tuition and fees associated with registration.
Financial Liability Agreement
I understand that upon registration for any class or service at Trocaire College, I am responsible for payment of all tuition, fees, and other associated costs assessed as a result of my registration and/or receipt of services. In addition, I authorize Trocaire College and its agents and contractors to contact me at my current and any future cellular phone number(s), email address(es), or wireless device(s) regarding my delinquent student account(s)/loan(s), any other debt I owe to Trocaire College, or to receive general information from Trocaire College. I authorize Trocaire College and its agents and contractors to use automated telephone dialing equipment, artificial or prerecorded voice or text messages, and personal calls and emails, in their efforts to contact me. Furthermore, I understand that I may withdraw my consent to call my cellular telephone by submitting my request in writing to the applicable contractor or agent contacting me on behalf of Trocaire College.
I further understand and agree that my registration and acceptance of these terms constitutes a promissory note agreement (i.e., a financial obligation in the form of an educational loan as defined by the U.S. Bankruptcy Code in which Trocaire College is providing me educational services).
I understand and agree that if for any reason I drop/withdraw, or I am dropped/withdrawn by administrative college personnel, from any or all of the classes for which I registered, I will be responsible for paying all or a portion of tuition and fees in accordance with the Trocaire College refund schedule. I understand that my failure to attend class or receive a bill does not absolve me of financial responsibility as described above.
I understand that my financial aid is contingent upon continued enrollment in and attendance of all classes upon which my financial aid eligibility was originally calculated. I must also meet and maintain all SAP, Satisfactory Academic Progress, standards. I acknowledge that based on federal regulations, some or all aid may be removed as a result of my withdrawal. I agree to pay any and all remaining charges associated with mandatory return of aid.
Financial Hold
I understand and agree that if I fail to pay my student account bill or any monies due to Trocaire College by the scheduled due date, a balance hold will be placed my student account. The hold will prevent future class registration and the release of a diploma until the balance has been paid in full.
Late Payment Charge
I further understand and agree that if I fail to pay my student account bill or any monies due to Trocaire College by the scheduled due date and my account is not enrolled in a payment plan, I will be charged a late charge of 5% of the total balance due.
Payment Due Dates
SEMESTER | DUE DATE |
|---|---|
Fall 2025 | August 25, 2025 |
Spring 2026 | January 26, 2026 |
Summer 2026 | May 26, 2026 |
*All fees are subject to change
Billing
Monthly billing statement notifications and reminders are emailed to students’ Trocaire email addresses beginning one month prior to the start of each semester. Notifications detail available payment plan options and enrollment deadlines. All payment plans are accessible through the e-Student portal and are maintained by Nelnet Campus Commerce. Monthly plan installments are automatically deducted on the 15th of each month from the credit card, debit card, or bank account indicated by the student. A one-time, non-refundable fee of $35 is assessed upon enrollment.
PAYMENT METHODS | ||
|---|---|---|
Online - E-Student Portal | Automatic Bank Payment (ACH) Payment Plans via NelNet | |
Mail - Check or Money Order Student ID# must be included. | Attn: Student Accounts/Bursar | |
In Person | Checks or Money Orders - dropped off at secure box located outside Student Accounts | |
Payment Plans
Nelnet Payment Plan Enrollment and Due Dates 2025 - 2026
Fall 2025 – August 25, 2025
Spring 2026 – January 26, 2026
Summer 2026 – May 26, 2026
Payment Plans via NelNet - https://mycollegepaymentplan.com/trocaire/
Fall 2025 | Last Day to enroll online | Number of payments | months of payments (payment is the 15th of each month) |
|---|---|---|---|
August 13, 2025 | 5 | August - December | |
September 11, 2025 | 4 | September - December | |
October 10, 2025 | 3 | October - December | |
November 13, 2025 | 2 | November - December | |
Spring 2026 | Last Day to enroll online | Number of payments | months of payments (payment is the 15th of each month) |
January 13, 2026 | 5 | January - May | |
February 12, 2026 | 4 | February - May | |
March 12, 2026 | 3 | March - May | |
April 13, 2026 | 2 | April - May | |
Summer 2026 | Last Day to enroll online | Number of payments | months of payments (payment is the 15th of each month) |
June 11, 2026 | 2 | June- July |
Payment Plan fee is $35.00. This fee is charged each time you join a plan.
TUITION LIABILITY SCHEDULE
Upon student driven withdrawal from Trocaire College, the institutional refund schedule is as follows.
Courses that meet for 15 weeks (Semester) | ||
|---|---|---|
Week or Date | Refund % | Liability |
Last day of drop/add | 100 | 0 |
Sunday of Week 2 | 80 | 20 |
Sunday of Week 3 | 50 | 50 |
Monday of Week 4 - last day of semester | 0 | 100 |
Courses that meet for 10 weeks (Sessions) | ||
|---|---|---|
Week or Date | Refund % | Liability |
Last day of drop/add | 100 | 0 |
Sunday of Week 2 | 80 | 20 |
Sunday of Week 3 | 50 | 50 |
Monday of Week 4 - last day of session | 0 | 100 |
Courses that meet for 7 weeks (7-Week Classes) | ||
|---|---|---|
Week or Date | Refund % | Liability |
Last day of drop/add | 100 | 0 |
Sunday of Week 1 | 50 | 50 |
Monday of Week 2 - last day of 7-week class | 0 | 100 |
Courses that meet for 5 weeks (Modules) | ||
|---|---|---|
Week | Refund % | Liability |
Last day of drop/add | 100 | 0 |
Sunday of Week 1 | 50 | 50 |
Monday of Week 2 - last day of module | 0 | 100 |
All fees are non-refundable.The tuition refund schedule is calculated according to the date of official withdrawal from the college. A student who has been granted permission to withdraw shall be liable for all fees and % of the Tuition Liability Policy as outlined above. ***The failure of a student to immediately notify the school director in writing of the student’s intent to withdraw may delay a refund of tuition to the student pursuant to Section 5002(3) of the Education Law. Business Office HoldsStudent account balances must be paid-in- full, or accounts must be enrolled in a payment plan by the first day of classes each semester. Holds will be placed on all accounts that are not in compliance immediately following the add/drop period of the semester. Holds will prevent registration and release of diplomas for future semesters until the outstanding account balance has been resolved. RefundsSemester refunds are issued for accounts with eligible credit balances after the disbursement of all federal and institutional aid. Disbursement of aid occurs after the add/drop period each semester. All aid is not received by Trocaire at the same time. This may vary and so will refund disbursements. For the College to be able to credit a student’s account with financial aid and then issue a disbursement to a student, five requirements are necessary: 1. Your student aid file must be complete, meaning the Financial Aid Office has received all the necessary paperwork and documentation to process your aid. 2. The College has received the money from the funding source. 3. You are attending all your classes consistently and your instructors are marking you “present.” Failure to attend your classes could jeopardize your financial aid eligibility. 4. You have incurred liability for tuition and fee charges and the processing date has arrived. See above for processing dates. 5. The posting of aid creates a credit balance on your account. This means that the amount of aid on your account is greater than the amount the College is charging you for tuition and fees. Approximately two weeks after a credit balance appears on your account, the College will issue you a refund for the credit balance. Remember, the College may not post all your aid at the same time, and therefore you may receive more than one disbursement per semester. Students may select their refund preference on their e-student portal and enter in their direct deposit information through Nelnet. We do not send paper checks. |
Collection Agency Fees
I understand and accept that if I fail to pay my student account bill or any monies due to Trocaire College by the scheduled due date, and fail to make acceptable payment arrangements to bring my account current, Trocaire College may refer my delinquent account to a collection agency. I further understand that if Trocaire College refers my student account balance to a third party for collection, a collection fee of up to 30% of my overall balance may be assessed and will be due in full at the time of the referral to the third party. For purposes of this provision, the third party may be a debt collection company or an attorney. If a lawsuit is filed to recover an outstanding balance, I shall also be responsible for any costs associated with the lawsuit such as court costs or other applicable costs. Finally, I understand that my delinquent account may be reported to one or more of the national credit bureaus. In addition, I agree to the terms of the Financial Liability Agreement located in the Student Accounts section of the catalog.